Privacy Policy

This privacy policy sets out how Fawns will use your personal data. We will keep your personal data secure and be transparent with you as to how your personal data is processed. This policy applies in respect of the personal data you provide to us online, via social media, by email, by telephone, post or in person at any trade shows we attend.

Fawns England Ltd is a company registered in The United Kingdom. Fawns provides luxury footwear to the United Kingdom via our online site and trade shows we attend throughout the year. 


Personal Data we may collect

We will collect and process your personal data in order to perform the contract(sale) or promotions only. This may include for example supplying your ordered goods, email contact about an abandoned cart or if you have subscribed to our mailing list.

We may use your information where we have your consent, for instance to contact you about your order.

If the law requires us to do so, we may have to collect and process your data such as to prevent fraud.

We will use your personal data in order to:-

process your order;

provide after-sales service.

communication via email (abandoned carts or if you have subscribed to our mailing list)

We may need to contact you by telephone, email or letter to perform requested services such as Repair or Replace an Item.


Reasons for collecting and processing your Personal Data

We may collect and process the following personal data, which includes but is not limited to:-

Name, postal address, email address and contact telephone number

Payment card information (debit or credit cards)

For communication purposes (abandoned carts, or if you have subscribed to our mailing list)


Promotional Communications

We will only send you  promotional communications if you have either abandoned a cart or subscribed to our mailing list, this communication from us will come via email. Your personal data will be shared by a third party and stored securely.


Processing your personal data

We know that data security is important and we will process your personal data only when you abandon a cart, subscribe to our mailing list or when it is required. To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. We will not authorise a third party to submit a request on your behalf. We will retain any personal data provided to us in respect of the Repair & Reproof service.